To obtain Remote Support, follow these steps:
If you are having a hardware issue, we ask that you bring the system to our store for diagnostics.
-Installation of Basic Hardware (printers, etc.)
-Basic Virus & Spyware Removal
-Installation of Software Programs
Common Services Offered with Remote Support:
1. Call us at one of the phone numbers:
Have a problem with your computer but don't want to bring it in? We offer safe and secure Remote Support. One of our technicians will connect remotely to your computer to fix your issue! All you do is sit back and watch!
420 Louisiana Avenue
Perrysburg, OH 43551
2. Click on the logo below for either Windows or Mac, depending on your system:
Main Phone Number: (567) 336-6101
24/7 Emergency Services: (419) 973-1724
3. If prompted to open/run or save the program, click OPEN or RUN.
(567) 336-6101 OR
(419) 973-1724 (after-hours)
4. Provide your service advisor with the ID number and password shown on your screen.
Missed Us During Normal Hours?
Call or text our emergency line at (419) 973-1724 for immediate assistance, available 24/7.
5. Sit back, relax and watch us fix your issues!
NOTE: Please do NOT touch your keyboard or mouse during this time unless instructed to.
Beginning September 28, 2019, Saturday hours will be BY APPOINTMENT ONLY!
To schedule an appointment for Saturday or Sunday, please call (419) 973-1724.
Hours of Operation